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PineconeAI video guides
Short walkthroughs of everyday tasks in PineconeAI, recorded in the product. Pick the area you need and watch.
Members & donors
Memberships
Create membership tiers, set pricing and renewal discounts, run offer codes, and publish a member directory.
▶ Watch video
10:04
Members & donors
Managing members
Read the member list, convert or cancel a membership, and record memberships taken offline.
▶ Watch video
8:30
Members & donors
Dues
Fixed-period membership dues — set up tiers and periods, then manage who pays, who is waived, and who is exempt.
▶ Watch video
11:37
Payments & fundraising
Campaigns & forms
Group your fundraising into campaigns and build the public forms that bring money in.
▶ Watch video
12:04
Programs & sales
Events & ticketing
Build an event end to end — tickets, sponsorships, add-ons, member benefits, and live check-in.
▶ Watch video
23:19
Programs & sales
Box office & event series
Embed one events page on your website that houses every event and keeps itself up to date.
▶ Watch video
4:19
Programs & sales
Retail
Sell merchandise in person, online, and on the kiosk — with stock, fair market values, and tax handling.
▶ Watch video
8:49
Programs & sales
Admission
Sell or simply count walk-up admission — price tiers, verification, operating hours, and visitor numbers.
▶ Watch video
5:47
Programs & sales
The Kiosk
Take retail, one-time donations, and admission in person on a tablet, with member benefits applied automatically.
▶ Watch video
4:43
Settings
Payment accounts
Route revenue to the right legal entity or bank account, and control the tax notice donors see.
▶ Watch video
5:39
Tasks, data & reporting
Reporting
Live dashboards, customizable report templates, and reports scheduled out to your team, bookkeeper, or board.
▶ Watch video
11:19
