Enterprise-Grade Payments Intelligence at Non-Profit Pricing

PineconeAI is a Stripe Connect Platform application. When your non-profit onboards with PineconeAI you become a Connect Express organization linked to PineconeAI.

You are the merchant of record (MoR) for each transaction and, via the Stripe integration, your donor payment details can be saved for offline processing (e.g., pledges, recurring giving, renewals).

PineconeAI hosts the infrastructure, provides payment and membership intelligence, and uses data from all non-profits on the platform to optimize checkout flows.

PineconeAI sets up the Stripe organization for you and handles all payments.

PineconeAI assesses a 3% platform fee on each transaction. No hidden fees, no per-seat pricing, and no fixed fee or "call a sales rep" pricing.

Stripe assesses a 2.2% + $0.30 fee per transaction to process the actual payment.

Put simply, this is $5.50 for every $100 processed.

PineconeAI offers the option for donors to cover these fees—for memberships, donations, and retail sales.

Between 55%–65% of donors choose to cover processing fees—that's more money in your bank account with each payment.

PineconeAI is the payments brain for your non-profit and is standalone—working with or without a CRM.

PineconeAI tracks and optimizes memberships for you eliminating the need to track membership payments and statuses in separate places (CRM, spreadsheet, etc). Typical tasks like “running a lapsed or up-for-renewal membership report” are fully automated, eliminating the need for additional manual tasks. This means you stay focused on your mission-driven campaigns while PineconeAI handles recurring giving.

Want to update your CRM with donation and membership information? PineconeAI makes it easy to take this data with you—and our roadmap includes integrations with many existing CRMs.

PineconeAI automates dunning, renewal, cart abandonment, and tax receipt campaigns.

You can, and should, continue to execute fundraising campaigns that help you achieve your mission. PineconeAI's automation removes the burden of "chasing" donations. Should you desire, you can turn these automated campaigns off.