Modern Payments
‍That Grow Your Non-Profit's Mission.

Donations, memberships and dues, event and gala tickets, sponsorships, class or workshop registration, and gift-shop sales—online and in person—in one intelligent checkout.

See the Features

donor intelligence

membership management

flexible payments

modern payments

donor-aware

adaptive campaigns

auto-renewal

charge-recovery

predictable revenue

donor intelligence

membership management

flexible payments

modern payments

donor-aware

adaptive campaigns

auto-renewal

charge-recovery

predictable revenue

A payments engine, custom built to grow non-profits.

PineconeAI handles all the ways your non-profit brings in revenue in one unified platform—online and in-person. Intelligent forms recognize donors, apply discounts, and optimize every transaction so you can focus on your mission.

Smart Donor Recognition

Returning donors are identified by email or phone. Membership status, giving history, and discounts surface automatically—no repeat data entry.

Automated Membership Lifecycle

Renewal reminders, expiration warnings, and payment recovery run automatically. Your team stops chasing and starts building relationships.

“PineconeAI intelligently handles all of our payment needs.”

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Build Predictable Revenue

Make sustaining support surprisingly easy for donors and dependable for your team. Smart tier defaults, fee coverage options, automated renewals, and intelligent retry logic convert good intentions into on-time gifts—again and again.

“Renewals just happen now. Our team finally stopped playing collections and started focusing on our mission.”

Clear dashboards for finance, development, and operations—without extra clicks or unnecessary complexity.

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AI Features

Intelligence that maximizes giving—for today and tomorrow.

PineconeAI is a modern payments platform built specifically to grow non-profit missions. It brings everything an organization runs—donations, memberships and dues, event and gala tickets, sponsorships, class or workshop registration, and gift-shop sales—into one checkout that works the same online and in person.

What donors see is a simple, elevated giving experience.

Underneath that simplicity, real intelligence is at work: the platform recognizes returning supporters, suggests the right way to give, automatically renews memberships and recurring donations, and recovers failed payments before they become lost revenue.

‍Less admin for staff, a better experience for donors, and more of every dollar reaching your mission.

Donor Intelligence

Our forms think, so your donors don't have to.

Our forms recognize returning donors, pre-fill their information, check membership status, and surface relevant options—all before they type a single character. Lifetime value, retention metrics, and giving history tracked automatically.

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Membership Management

We automate memberships from day one.

Flexible tiers with auto-renewal discounts. 15-day expiration warnings and renewal reminders sent automatically. Gift memberships tracked separately. Self-service lookup so donors verify their own status—no staff time required.

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Modern Payments

Online and in-person, in one place.
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One platform for your website, front desk, and gift shop. Embeddable forms drop into any site in minutes. Tablet-optimized kiosk mode accepts donations, memberships, and retail purchases. Inventory tracking, automatic SKUs, and member discounts built in.

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Need some help?

We’re here to provide support and assistance.

Contact our team

Simple, transparent pricing that scales with your mission.

No per-seat fees. No feature paywalls. Just per-transaction pricing that keeps you in control.

You keep at least $94.20 of every $100 donated.^*
_{*When donors cover fees—and 60% do—you keep the full $100.}

Pricing Structure

2.8% effective platform and processing fee with donor fee coverage.

Behind the scenes: After Stripe non-profit pricing approval, your typical per-transaction fee is 5.2% + $0.30. Donor fee coverage reduces this to an effective rate below standard credit-card processing rates.
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With PineconeAI, there are no annual licensing or additional platform fees.

How pricing and payments work:

PineconeAI accepts a 3% per-transaction fee
Stripe accepts a 2.2% + $.30 per-transaction fee
Fees are transparent to you and your donors
Volume pricing available at scale
You remain the Merchant of Record for all revenue processing

Features

Includes:

Automated renewals with smart retries and dunning
Donor recognition and automatic linking
Pledges and installments with progress tracking
Embeddable forms and tablet kiosk mode
Retail and gift-shop with inventory tracking and tax
Network card updates + expired card handling
Secure card + digital wallet processing
PCI-DSS compliance via Stripe-hosted Checkout
Tokenization and vaulting of payment details
Standard payouts directly to your bank account
Dispute / chargeback tools and notifications
Real-time dashboard, reports, and donation analytics
3D Secure / SCA Support
Gift membership support with separate tracking for the giftee and gifting donor

Modern Payments‍That Grow Your Non-Profit's Mission.

Modern Payments
‍That Grow Your Non-Profit's Mission.